PRIVACY POLICY
Protecting your personal data is a priority for L'Hôtel des Alpes. This Privacy Policy describes how we collect, use, and protect your information when you visit our website lhoteldesalpes.com and when you provide us with information through our forms.
1. PREAMBLE
The purpose of this privacy policy is to inform users of the site:
- On how their personal data is collected. Personal data is considered to be any information that allows a user to be identified. This may include: their first and last names, age, postal or email address, location, or even their IP address (non-exhaustive list);
- On the rights they have regarding this data;
- On the person responsible for processing the personal data collected and processed;
- On the recipients of this personal data;
- About the site's cookie policy.
2. PRINCIPLES RELATING TO THE COLLECTION AND PROCESSING OF PERSONAL DATA
In accordance with Article 5 of European Regulation 2016/679, personal data are:
- Processed lawfully, fairly and transparently with regard to the data subject;
- Collected for specific purposes (see Article 3.1 of these terms), explicit and legitimate, and not to be further processed in a manner incompatible with these purposes;
- Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
- Accurate and, where necessary, kept up to date. All reasonable steps must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
- Kept in a form which permits identification of the persons concerned for a period not exceeding that necessary in relation to the purposes for which they are processed;
- Processed in a manner that ensures appropriate security of the collected data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.
Processing shall be lawful only if and to the extent that at least one of the following applies:
- The data subject has consented to the processing of his or her personal data for one or more specific purposes;
- The processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
- The processing is necessary for compliance with a legal obligation to which the controller is subject;
- The processing is necessary to protect the vital interests of the data subject or of another natural person;
- The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
- Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
3. PERSONAL DATA COLLECTED AND PROCESSED DURING BROWSING THE SITE
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage over the internet is completely secure.
3.1. Data collected
- The personal data collected as part of our activity are as follows:
IP addresses for statistical purposes to improve user experience on our site.
- Name, First name, Email, telephone, position for responding to information needs submitted via our site.
3.2. Data collection method
When you use the site, your IP address is automatically collected through the use of cookies. Other information is collected through the contact form.
3.3. Data hosting
The website lhoteldesalpes.com is hosted by: Hostinger, 61 Lordou Virinos Street, 6023 Larnaca, Cyprus.e here
4. DATA CONTROLLER AND DATA PROTECTION OFFICER:
4.1. Data controller
Personal data is collected by L'Hôtel des Alpes. The person responsible for processing personal data can be contacted as follows: By email at info@lhoteldesalpes.com; By telephone at +33.4.50.97.10.47.
4.2. The Data Protection Officer
The company's data protection officer or manager is: Cyril Granier, info@lhoteldesalpes.com. If you feel, after contacting us, that your “Data Protection and Freedom of Information” rights have not been respected, you can send information to the CNIL.
5. USER RIGHTS REGARDING DATA COLLECTION AND PROCESSING
Any user concerned by the processing of their personal data may exercise the following rights, in application of European regulation 2016/679 and the Data Protection Act (Law 78-17 of January 6, 1978):
- Right of access, rectification and right to erasure of data (set out respectively in articles 15, 16 and 17 of the GDPR);
- Right to data portability (Article 20 of the GDPR);
- Right to restriction (Article 18 of the GDPR) and to object to data processing (Article 21 of the GDPR);
- Right not to be subject to a decision based exclusively on an automated process;
- Right to determine the fate of data after death;
- Right to lodge a complaint with the competent supervisory authority (Article 77 of the GDPR).
To exercise your rights, please send your email to info@lhoteldesalpes.com
In order for the data controller to comply with his/her request, the user may be required to provide certain information such as: his/her first and last names, his/her email address as well as his/her account number, personal space number or subscriber number.
Visit cnil.fr for more information on your rights.
6. CONDITIONS FOR MODIFICATION OF THE PRIVACY POLICY
The publisher of the site lhoteldesalpes.com reserves the right to modify this Policy at any time in order to ensure that users of the site comply with current law.
Any changes will not affect purchases previously made on the site, which remain subject to the Policy in effect at the time of purchase and as accepted by the user when confirming the purchase.
The user is invited to read this Policy each time he uses our services, without it being necessary to formally notify him.
This policy, edited on 03/24/2025, was updated on 03/24/2025.
